Thank you for visiting and shopping at Ecoduct. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and communicated back to you once a quote has been submitted.
Once full payment has been made, we will pack your order and provide tracking details as soon as possible.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If you are outside of Australia, please contact us directly at sales@ecoduct.com.au to discuss your requirements.